AED Maintenance UAE — Annual Service Contracts

Every AED defibrillator runs an automatic daily self-test and a deeper monthly self-test on its own. On top of that, UAE best practice (and DHA recommendation) is a visual inspection every 30 days, a documented quarterly check, and a full annual service that includes calibration verification, pad/battery expiry audit and inspection log certification.

A NeoPulse AED maintenance contract in UAE covers: quarterly on-site inspections across Dubai, Abu Dhabi and Sharjah, annual calibration verification, automatic supply of replacement pads (every 2 years) and batteries (every 4 years), DHA/MOHAP-compliant inspection logs, 24/7 cloud monitoring of self-test results, and a guaranteed 48-hour replacement if an AED fails self-test.

NeoPulse AED maintenance contracts start at AED 450 per year per device for our Essential plan. The Pro plan (AED 850/year) adds cloud monitoring, priority replacement and unlimited compliance documentation. Multi-site fleet contracts include volume discounts.

AED maintenance is mandatory for organisations operating under DHA, MOHAP, ADEK, KHDA, Awqaf, Dubai Municipality, IACAD and most workplace safety regulations. Failure to document quarterly inspections can result in inspection failures and event-permit refusals.

Yes — our certified biomedical engineers service Philips HeartStart, ZOLL AED Plus, HeartSine Samaritan, Cardiac Science Powerheart, Defibtech Lifeline, Mindray BeneHeart and CardiAid AED machines, alongside the NeoPulse AED i5, i7 and i9. One contract covers your full mixed fleet across UAE.

If an AED on a NeoPulse maintenance contract fails its self-test, our cloud dashboard alerts our 24/7 ops team instantly. A loaner AED Machine arrives within 48 hours anywhere in UAE, and we collect the failed unit for diagnosis and either repair or replacement under contract.