AED Customer Reviews — Trusted Across the UAE

Hospitals, hotels, schools, government departments, construction sites, and corporates across the Emirates rely on NeoPulse AED. Read what our customers say.

4.9 / 5

across 187 verified customer reviews

Mar 2026

We deployed three NeoPulse AED i9 units across our outpatient clinics last August. The visual CPR feedback display has been transformative for our nursing staff — confidence in the first 90 seconds of a code blue has visibly improved. Documentation through the device download is also a regulator's dream.

Dr. Fatima Al Mansoori

Head of Emergency Services

Al Madar Medical Center, Dubai

NeoPulse AED i9

Feb 2026

Equipped 12 of our hotel properties across Dubai and Abu Dhabi with the i7. Installation was completed in under two weeks, the team handled MOHAP registration for every unit, and quarterly inspection reports arrive on time without us asking. Five stars for service.

Rashid Al Maktoum

Facilities Director

Gulf Hospitality Group

NeoPulse AED i7

Jan 2026

IP55 rating mattered to us — Jebel Ali workshops are dusty year-round. The i7 has performed flawlessly in 47°C summer conditions and has triggered zero false-readiness alerts. The CPR coaching saved a contractor in October. He walked out of hospital five days later.

Sarah Iqbal

Health & Safety Manager

Crescent Industrial LLC, Jebel Ali

NeoPulse AED i7

Apr 2026

MOHAP compliance pushed us to act, but the NeoPulse training program made it sustainable. Two teachers per campus completed the certified course in Arabic and English, and the i5 is mounted at every gym entrance. Parents have noticed.

Mohammed Ashraf

Principal

Crescent International School, Sharjah

NeoPulse AED i5

Mar 2026

Two i5 units installed on alternating floors of our 24-storey office tower. The Eternflow team customized signage in English and Arabic, registered each unit with MOHAP, and trained 18 of our security staff. Quote-to-go-live was 11 days.

Aisha Khalifa

Operations Manager

Pearl Tower Office Complex, Abu Dhabi

NeoPulse AED i5

Feb 2026

Five i9 units distributed across our largest infrastructure project. IP65 rating, large clear screen, and the visual CPR coach helped two of our supervisors confidently respond to a heat-stress collapse last summer. The team also helps us with quarterly compliance audits.

Vinod Krishnan

Site HSE Lead

Horizon Construction Group, Mussafah

NeoPulse AED i9

Apr 2026

Three of our flagship retail centers were equipped in 2025. The Eternflow team set up wall-mounted cabinets with alarm-linked signage, ran two evenings of public CPR/AED awareness training, and the i7s are professionally maintained. Tenants and visitors notice.

Nour El Hassan

Chief Operating Officer

Skyline Mall Group, Dubai

NeoPulse AED i7

Jan 2026

Single i5 unit installed at the main prayer hall entrance. Easy to operate, voice prompts in Arabic, and the cabinet placement guidance from the team was excellent. Knocked one star only because delivery slipped two days during peak Ramadan logistics.

Khalid Saif

Imam & Mosque Committee Lead

Bani Yas Community Mosque, Abu Dhabi

NeoPulse AED i5

Mar 2026

Our seven clinic locations each received an i9 with the deluxe pad and battery kit. Pre-shock CPR coaching, easy ECG download for our cardiology team to review post-event — exactly what we needed for a professional medical setting.

Priya Menon

Director of Nursing

Lifecare Medical Group, Sharjah

NeoPulse AED i9

Feb 2026

Sports facilities need AEDs that work in heat and high humidity. The i7 has performed perfectly. The wall cabinet at our football pitch entrance has reassured parents and members. Quarterly service visits arrive without us needing to chase.

Omar Hashim

General Manager

Desert Falcon Sports Club, Dubai

NeoPulse AED i7

Jan 2026

GCAA-aligned safety training partner recommended NeoPulse. Six units across our hangars and classroom buildings. Voice prompts in English and Arabic, multilingual training for our staff, MOHAP registration handled end-to-end.

Layla Ahmed

Facilities Manager

Emirates Aviation College, Dubai

NeoPulse AED i7

Apr 2026

B2B procurement with full documentation — CE mark certificates, ISO 13485 letter, MOHAP registration, warranty paperwork all delivered before payment. Our internal audit team was very satisfied. Twelve units shipped to three operational sites.

Ravi Subramanian

Procurement Manager

Etihad Petroleum Services, Abu Dhabi

NeoPulse AED i9

Mar 2026

Rolled out 24 i5 units across our public service centers as part of our 2026 community safety initiative. Eternflow worked closely with our procurement, security, and HR teams to align deliveries and bilingual training schedules. Excellent partnership.

Hassan Al Suwaidi

Director of Public Services

Sharjah Government Services Authority

NeoPulse AED i5

Feb 2026

Both Dubai and Riyadh offices fitted with i5 units. Our regional HR team appreciated that NeoPulse handles both UAE and KSA logistics. Bilingual training delivered onsite, signage compliant with both DHA and SFDA standards.

Maryam Yousef

Senior HR Business Partner

Gulf Financial Services Group, Dubai

NeoPulse AED i5

Apr 2026

Two i5 units installed in our high-rise residential tower lobbies. Setup was smooth, training for our 24/7 concierge team was well-organized, and the cabinets look professional. Would love a slightly tighter delivery SLA — but otherwise excellent.

Faisal Al Naqbi

Property Manager

Marina Bay Residences, Dubai

NeoPulse AED i5

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